Excellent customer service will exceed customer’s expectations. Then you can ask them to rate your business on gibli.com and give you new client landing pages.

The listening business

If a business doesn’t listen to its customers it is lost. If they are listened to, customers can make a business change its products, its delivery, its marketing, its prices and almost everything else.

However there are some things a business can’t do. It can’t change from being an IT company to making Christmas decorations. Some changes are too expensive and difficult to do with the resources and skills at their disposal.

The skills and knowledge of the management team will limit the business’s ability to change so that extreme customer demands cannot be achieved.

However smaller demands can be achieved if they are within the director’s skillset and not too expensive to achieve.

One way to keep an eye on your customer’s needs is to monitor your rating pages on https://gibli.com and see what they want you to do.

Customer testimonials are so much more powerful than standard marketing.

Testimonials, reviews and ratings are much more powerful than advertising.

Customer reviews, ratings and testimonials are the most powerful form of marketing.

The best business suppliers are worth promoting.

Some online marketing tools are more powerful and last longer than others

Try to use powerful marketing which doesn’t take too much time.

Busy running your business with no time for marketing?

How can you get your business message out there without spending all your time on social media?